FAQ
Here are some of our most frequently asked questions! If your question is still not answered here, please email hello@shanniessweettreats.com and we will be happy to serve you.
What do you offer?
We offer a wide variety of custom cakes, cupcakes, chocolate-covered treats, and dessert tables.
Where can I find your menu & pricing information?
When you submit an inquiry on our website, a detailed email will be sent over to you providing you with our menu & pricing guide.
How much are your cakes and treats?
We do not have a set price for our products since they are customized to your needs and wants.
Do you offer cake tasting?
Yes! We offer in-person cake tastings for a fee. When you submit an inquiry through our website, we will provide you with a very detailed menu of what is included in your cake tasting as well as the cost.
Do you offer dessert tastings?
Yes, we offer a custom dessert tasting that allows you to sample 6 different desserts. This tasting option is for two people at the cost of $100.
Do you offer Vegan or Gluten-free products?
We do not offer vegan or gluten-free options at the moment.
Do you provide the cake stands and dessert stands?
At this moment we do not provide the stands but we are looking into that as an option for customers to rent.
Do you deliver?
Yes! We deliver but there is a fee for delivery based on location.
How much is the deposit?
A 50% non-refundable but transferable deposit is due in order to secure the date. The remaining balance is due two weeks prior to the event.
What is your cancellation or reschedule policy?
A cancellation will result in you forfeiting your deposit unless you reschedule for a different date. The only way deposits are refunded is if it is an absolute emergency. Any changes to an order must be approved two weeks prior to your event.
How far in advance should I reach out for an order?
The sooner the better. It's never too early to secure a date. We currently have weddings booked 8 months out and we request at least 2-3 weeks for special events.
What area do you service?
National Capital Region (Washington D.C., Maryland, Virginia)